Terms & Conditions

Under the terms and conditions the following interpretations shall apply:

• "Bespoke products" means any product made to measure or made to order
• KCS means Kent County Supplies
• "Non-stocked lines" means stock not held in our warehouse and supplied directly from suppliers and represented by 9 digit blue codes on the KCS website and in The Catalogue
• "Stock lines" means stock held in our warehouse and represented by 8 digit pink codes on the KCS website and in The Catalogue
• "The Catalogue" means the printed KCS Catalogue
• "Us" and "We" means KCS the website owner
• "You" and "Your" means the customer

1. Introduction
   1. These terms and conditions were last updated on 20/01/2020.
   2. KCS are only able to offer products and services to educational establishments and other public sector businesses/organisations.
   3. These terms and conditions set out the terms between You the customer and Us the website owner.
   4. Your use of this website and any service contained within constitutes acceptance of these terms and conditions in full.
   5. You should not use this website if You do not accept these terms and conditions in full.
   6. This website is owned and operated by:

      Kent County Supplies,
      Unit 1
      New Hythe Lane,
      Aylesford,
      Kent, ME20 7FE
       
      VAT Number: 204 2691 91

2. Availability
   1. All goods are subject to availability. While KCS will endeavour to hold sufficient stock lines in its warehouse to meet all orders and purchases, if We have insufficient stock to supply or deliver the goods ordered and paid for by You, We will attempt to contact you using the details You have provided to Us to ask You how You wish to proceed. We may, at our discretion, process any part of the order which is available. Where goods are out of stock, We will agree a delayed delivery or We will refund You the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, We may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to You.
   2. While KCS will endeavour to ensure that the printed product descriptions and associated images and colour swatches are up-to-date, the information on the KCS Website will always be the most current and accurate source of product and pricing information.
   3. We reserve the right, should circumstances dictate, to supply a product of a specification that differs from that detailed in The Catalogue. In such cases every effort would be made to supply a product of at least comparable quality.
   4. We are happy to quote for special requirements. Please contact Us at [email protected] or call our Customer Experience team on 0808 281 9440.
3. Quality Assurance
   1. We regard the fitness for purpose of the goods purchased as being of prime importance.
   2. It is our policy to obtain best value for money. Products selected for supply under contract are tested where necessary to ensure that the items concerned are satisfactory.
   3. Where applicable, KCS shall comply with all relevant statutory requirements relating to the supply of products purchased from this website.
   4. The products shall remain at the risk of KCS until delivery to the customer is complete (or signed for).
   5. KCS's liability under this terms and conditions of sale whether in respect of breach of contract, tort (including negligence), breach of statutory duty or otherwise shall in no event exceed the level of fees paid by the customer for any product (s) purchased from his website.
4. Calls May Be Recorded
   1. Calls may be recorded and monitored for training purposes.
5. Health & Safety At Work Act 1974 (Control of Substances Hazardous to Health Regulations 2002)
   1. The KCS website and The Catalogue contains details of many items, some of which may be hazardous if they are not used properly.
   2. Where possible notes have been included on the KCS website and in The Catalogue to draw attention to known hazards.
   3. However, under the above legislation, it is the duty of the employer to provide sufficient information, instruction, training and supervision as is reasonably practical and to carry out risk assessments to ensure the health and safety of employees and anyone not in their employment who may be exposed to risks to their health and safety.
   4. You should therefore check (if possible with your safety officer) that You have sufficient information on the products that You order and use, and any necessary notes of guidance, instructions for use, special labelling of the product etc. to enable You to comply with the above legislation.
   5. We will provide reasonable quantities of relevant COSHH Data Sheets upon request for stock line items. These Data Sheets can be obtained by downloading from the KCS website, contacting our Customer Experience team on 0808 281 9440 or email [email protected].
   6. For non-stocked lines, please request this at the time or ordering.
   7. Guidance on health and safety matters should be available from the responsible department or manager in Your own organisation.
6. Changes to these terms
   1. These terms apply to Your order. We reserve the right to change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
7. General Terms
   1. These terms and conditions of sale shall be governed by the laws of the United Kingdom and the parties submit to the exclusive jurisdiction of the Courts of the United Kingdom.
   2. Failure or delay by KCS in enforcing or partially enforcing any provision of these terms and conditions of sale is not a waiver of any of its rights under these provisions.
   3. If any provisions of the terms and conditions of sale is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these terms and conditions of sale and the remainder of the provision in question shall not be affected.
   4. Any waiver by KCS of any breach is not a waiver of any subsequent breach.
   5. Any product purchased from this website is personal to the customer and the customer shall not assign, sub-contract or transfer its rights and/or obligations without the prior written consent of KCS.

CES - Terms & Conditions